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Puppy Love Daycare LLC
Puppy Love Daycare LLC
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KENNEL COUGH FREQUENTLY ASKED QUESTIONS

What is kennel cough?

Kennel cough is a general term for a cold your dog can get if he/she is exposed to other dogs or areas where other dogs have been. The medical name for the most common type of kennel cough is Bordetella. People tend to associate kennel cough with dogs who have recently been boarded (or “kenneled”). However, your dog could contract kennel cough anywhere they encounter other dogs. This includes daycare, the groomer, veterinarian’s office, in dog training class, at a dog park, your neighbor’s dog or any other dog related event/space. These infections are similar to a chest cold in humans and can be bacterial or viral in nature. Any time your dog is in the vicinity of an infected dog, the potential for infection exists. The incubation period is about 3-10 days, meaning your dog will not display symptoms of illness for about 3-10 days following exposure to the virus. This undoubtedly makes it difficult to detect that a dog is sick before potentially infecting others in a social environment and often why dogs can leave a facility symptom-free only to show symptoms at home a few days later 

What are the symptoms of kennel cough?

 The most common symptom of kennel cough is coughing or hacking. Other symptoms include sneezing, running nose, eye discharge, lethargy, loss of appetite and sometimes fever. 

How do I prevent my dog from getting kennel cough?

Vaccinating your dog with the Bordetella vaccine will help reduce the risk. However, your dog can still contract kennel cough even if he or she has been vaccinated. There are many strains and mutations of the virus. The Bordetella vaccine is similar to the “flu shot” for people; each year, a vaccine is developed based on which strains are suspected to be most prevalent. Simply put, when your dog has a Bordetella vaccination, it doesn’t guarantee he or she will not get kennel cough. A strong immune system is the best defense against infection. This is why puppies, elderly dogs, and dogs with weakened immune systems are more susceptible to contracting kennel cough.

What precautions does Puppy Love take to reduce the risk of kennel cough?

We require that all dogs at Puppy Love are current on their vaccines, including the Bordetella vaccine. We also adhere to strict cleaning procedures, including daily cleaning of all surfaces with dog-friendly disinfectant and regular deep cleans. Although our team is not trained to diagnose kennel cough, we are trained to identify the symptoms and are as cautious and preventative as possible. If we observe a dog presenting kennel cough symptoms, they are isolated immediately to prevent further exposure to other dogs and the owner is contacted. While similar symptoms can result from things like allergies or eating a bone or toy that might irritate a dog’s throat, Puppy Love must treat all cases with the assumption that it might be kennel cough until cleared.

What do I do if think my dog is exhibiting any symptoms of kennel cough?

If your dog is exhibiting any symptoms of kennel cough, take them to vet immediately and keep them away from other dogs, including daycare and boarding for approximately two weeks. This is generally how long it takes for a dog to completely shed the virus from their system and no longer be contagious to other dogs.

Is Puppy Love the only daycare and boarding facility where my dog could contract kennel cough?

Absolutely not. Dogs are at risk to contract kennel cough if they go anywhere other dogs are present or have been present. Just as a child may catch a cold or a virus at their daycare, taking your dog to a boarding or daycare facility such as Puppy Love carries similar risks. However, we do everything under our control to minimize the risk of dogs contracting kennel cough while in our care.  

What is Puppy Love's policy and procedure for informing parents?

We are transparent about any signs of illness we see in our facilities. Internally, we track the number of cases we see and when it comes to client communication, we have follow industry standards. 


  • Once we have been informed of three confirmed cases we post notice to our parents. 
  • All new clients are informed before scheduling their first day evaluation, and new puppies are not permitted to begin until we go a week without a reported case
  • If Puppy Love is still receiving reported cases after 7 days, a message will be sent to recent clients letting them know it is still going around and to watch for symptoms
  • After 10 days from that message, another email is sent in the event there are still reported cases
  • This process will repeat, rotating every 7 – 10 days until our facility goes 14 days without a report case
  • Once 14 days without a reported case, the message is removed from the confirmation emails


This process will hopefully give every pet owner the opportunity to cancel if they are concerned, it prevents us from furthering the spread by postponing our first day evaluations, and it helps keep everyone informed on symptoms in the event they begin to see them from their own dogs .


*Policies and procedures are subject to change at any time*


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